Terms of service

OUR COMMITMENT

We are committed to providing our customers with high end, high quality products at competitive prices. 

 

CUSTOMER SERVICE

In The Box is dedicated to providing the best possible customer care.

We encourage our customers to contact us with enquiries about our products so that we can provide our expertise in finding the right fit for you.  

We encourage customers to contact us if you have any issues with our products or services in order for our team to resolve the issue as soon as we have become aware.

In The Box ensures that all customer complaints are treated seriously with confidentiality. 

  

CANCELLATION

Orders may be cancelled at any time before they have been prepared by our team. In order to cancel an order contact our team through email. If an order has already been dispatched please read our Returns policy.